Contact information

Contact Information

avaluce.com is operated by 304 Holdings LLC, a company registered in the State of New Mexico, United States.

Customer service

Hours: Monday to Friday, 9:00 am – 6:00 pm (Eastern Time)
Email: support@avaluce.com

We answer every message within one business day.

Order issues

Received a damaged piece? Email us photos of the item and its packaging within 48 hours of delivery at support@avaluce.com with your order number — we will ship a free replacement immediately.

Returns

To start a return under our 30-day home trial, email support@avaluce.com with your order number. We will confirm your return within one business day and send you the return address and instructions. Return shipping is at the customer’s charge; we recommend a tracked and insured service.

Privacy requests

To exercise your privacy rights (access, deletion, correction, opt-out), email support@avaluce.com with the subject line “Privacy Request”. See our Privacy Policy for details.

Free insured shipping

On every U.S. order — no minimum.

Real human support

support@avaluce.com — Mon–Fri, 9am–6pm ET. Replies within one business day.

Secured payments

Encrypted checkout. We never store your card details.

30-day home trial

Live with it for a month. Love it, or send it back for a full refund.